{"id":8225,"date":"2025-07-01T16:33:13","date_gmt":"2025-07-01T14:33:13","guid":{"rendered":"https:\/\/www.lareferencepierre.fr\/accueil\/?page_id=8225"},"modified":"2025-07-01T16:36:34","modified_gmt":"2025-07-01T14:36:34","slug":"reclamation","status":"publish","type":"page","link":"https:\/\/www.lareferencepierre.fr\/accueil\/reclamation\/","title":{"rendered":"R\u00e9clamation"},"content":{"rendered":"\n

Qu\u2019entend-on par r\u00e9clamation ?<\/strong><\/p>\n\n\n\n

Sachez que, constitue une r\u00e9clamation, toute d\u00e9claration actant du m\u00e9contentement d\u2019un client envers un professionnel : d\u00e8s lors, une demande de service ou de prestation, une demande d\u2019information, de clarification ou une demande d\u2019avis n\u2019est pas une r\u00e9clamation.<\/p>\n\n\n\n

Afin de pouvoir traiter votre demande dans les meilleures conditions, nous vous remercions de suivre les \u00e9tapes d\u00e9crites ci-apr\u00e8s.<\/p>\n\n\n\n

A compter de la r\u00e9ception de votre r\u00e9clamation, nous nous engageons :<\/p>\n\n\n\n

\u2013 A accuser r\u00e9ception de votre r\u00e9clamation sous 10 jours, sauf si la r\u00e9ponse vous est apport\u00e9e dans ce d\u00e9lai ;<\/p>\n\n\n\n

\u2013 A vous apporter une r\u00e9ponse sous un d\u00e9lai maximum de 2 mois, hors survenance de circonstances particuli\u00e8res dont vous serez tenu inform\u00e9.<\/p>\n\n\n\n

Votre interlocuteur au Groupe IZIMMO<\/strong><\/p>\n\n\n\n

Votre interlocuteur est le service suivi des acquisitions. Vous pouvez lui faire part de votre r\u00e9clamation soit :<\/p>\n\n\n\n

\u2013 Par courrier \u00e0 l\u2019adresse suivante : IZIMMO \u2013 Service suivi des acquisitions \u2013 3 rue Edouard Belin 29200 BREST,<\/p>\n\n\n\n

\u2013 Par t\u00e9l\u00e9phone au 02 98 44 03 03<\/p>\n\n\n\n

\u2013 Par mail : suividesacquisitions@izimmo.com<\/a><\/p>\n\n\n\n

Si toutes les voies de recours dont vous disposez ont \u00e9t\u00e9 utilis\u00e9es, et si la r\u00e9ponse apport\u00e9e ne vous satisfait pas, vous pouvez solliciter le m\u00e9diateur ANM CONSO.<\/p>\n\n\n\n

Apr\u00e8s \u00e9tude de votre dossier, ANM CONSOMMATION rendra un avis en vue du r\u00e8glement amiable de votre litige.
Vous pouvez contacter ANM CONSOMMATION \u00e0 l\u2019adresse postale suivante:
ANM CONSOMMATION
02 Rue de Colmar, 94300 Vincennes, France
Site internet du m\u00e9diateur : https:\/\/www.anm-conso.com\/site\/index.php<\/a><\/p>\n\n\n\n

Dans le cadre des activit\u00e9s de conseil en investissements financiers, si toutes les voies de recours dont vous disposez ont \u00e9t\u00e9 utilis\u00e9es, et si la r\u00e9ponse apport\u00e9e ne vous satisfait pas, vous pouvez solliciter le m\u00e9diateur de L\u2019Autorit\u00e9 des march\u00e9s financiers (AMF) :
Par courrier :  Le M\u00e9diateur \u2013 Autorit\u00e9 des march\u00e9s financiers \u2013 17, place de la Bourse \u2013 75082 PARIS CEDEX 02 ou par le site internet : https:\/\/www.amf-france.org\/fr\/le-mediateur<\/p>\n","protected":false},"excerpt":{"rendered":"

Qu\u2019entend-on par r\u00e9clamation ? Sachez que, constitue une r\u00e9clamation, toute d\u00e9claration actant du m\u00e9contentement d\u2019un client envers un professionnel : d\u00e8s lors, une demande de service ou de prestation, une demande d\u2019information, de clarification ou une demande d\u2019avis n\u2019est pas une r\u00e9clamation. Afin de pouvoir traiter votre demande dans les meilleures conditions, nous vous remercions […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8225","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nR\u00e9clamation - LRP<\/title>\n<meta name=\"description\" content=\"Qu\u2019entend-on par r\u00e9clamation ? 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